Shipping & Returns
SHIPPING POLICY
You should receive a confirmation email with details to your order. Within 1 - 2 days you will receive a dispatch email informing you that your order is on it's way.
UK Standard shipping will take 2 - 4 working days
International shipping is 4 - 8 working days due to COVID it could take longer
If you have any issues feel tree to email us at luxvicase@gmail.com.
RETURN & EXCHANGE POLICY
We accept exchanges only as all sales are final. If you are not happy with the case purchased you can exchange however, the case has to be the same price and same iPhone model.
We advise that you contact us prior to returning.
Return costs are the responsibility of customers.
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PRE ORDER
We have restocked some of our cases and introduced a few new ones. All cases under preorder will be shipped February 8th (All models iPhone 12 pro - 15 pro max).
